TotalTech Fully Managed Services
This service is designed to give you the critical technical support you need to
maximize your network’s speed, performance, and stability, without the expense
of a full-time IT staff.
Unlike other computer consultants who profit from the failures in your IT
environment, our purpose is to PREVENT computer problems from escalating into
unexpected downtime, data loss, interruptions in business, and financial loss.
Reactive break-fix service models guarantee downtime. Our TotalTech
program strives to eliminate downtime by being proactive.
The Benefits Are Obvious
- Proactive instead of Reactive – Traditional break-fix
service models work on servicing computers and networks when they are broken
or down. Essentially you are guaranteed downtime with the break-fix model.
With the TotalTech, the service model becomes proactive which eliminates
most downtime. This reduces costs and increases productivity in your
business.
- You’ll be able to budget for network support just like rent or
insurance and avoid unexpected emergency costs. Our
network monitoring and maintenance will save you money.
- You’ll experience faster performance, fewer “glitches”, and
practically zero downtime. Some parts of your system will degrade
in performance over time, causing them to slow down, hang up, and crash. Our
preventative maintenance and network monitoring will detect many of these
problems early and prevent them from escalating into more expensive repairs
and downtime.
- You’ll feel as though you have an in-house IT department without
the costs. As a network maintenance customer, you’ll have access to
a knowledgeable support staff that can be reached immediately should you
have any kind of problem or question.
- You’ll sleep easier knowing the “gremlins at the gate”
are being watched and kept out of your network.